When I request to send a wire, what address should I provide under “Recipient account address”?
Transfer
Which address will you mail my Velo Debit Card to?
Debit Card
What is IBAN number?
Do I need a Velo Debit Card?
How do I fund my Velo by East West BankTM (“Velo”) account?
Can I fund my account in a currency other than USD?
What is a SWIFT code?
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How can I view my Velo Account statement?
What are the password reset requirements?
Where can I find my account number?
What is an ACH Transfer?
What is a Wire Transfer and how much are the fees?
How do I make a transfer from my Velo account to another U.S. bank account?
How do I request my Velo Debit Card?
How long will it take to receive my Debit Card?
Can I apply for a U.S. mortgage if I live in China?
What is a Certificate of Deposit (CD)?
How safe are CDs?
What is the minimum deposit amount to open a Velo CD?
How do I contact the Customer Service Team?
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