What is a Wire Transfer and how much are the fees?
Transfer
What is IBAN number?
How do I redeem the code?
Velo Referral Program
What is a SWIFT code?
Funding
How can I cancel a Velo Bill Pay payment?
Bill Pay
What fees will I be charged when using my Velo debit card at the ATM?
Debit Card
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Where can I find my Velo checking account number?
How can I view my Velo Account statement?
What are the password reset requirements?
Where can I find my account number?
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How do I fund my Velo by East West BankTM (“Velo”) account?
Can I fund my account in a currency other than USD?
How do I make a transfer from my Velo account to another U.S. bank account?
What are my transfer limits?
Do I need a Velo Debit Card?
How do I request my Velo Debit Card?
How long will it take to receive my Debit Card?
What is Velo Bill Pay?
Which payees can I make a payment to using Velo Bill Pay?
Can I use Velo Bill Pay to make a payment to a payee located in China?
Can I apply for a U.S. mortgage if I live in China?
What is a Certificate of Deposit (CD)?
How safe are CDs?
What is the minimum deposit amount to open a Velo CD?
How do I view my referral link?
How do I send my invite link?
How much do I need to fund on my first deposit?
How much time do I have to fund my account before it is automatically closed?
How do I re-open my Velo checking account if it has been automatically closed due to non-funding?
What is Velo’s relationship with East West Bank?
