Hi, how can we help you?

Where can I find my East West Bank checking account number?

How can I view my statement?

What is my routing number?

How do I fund my account?

How do I fund my account? (Cont.)

What fees are charged for receiving funds?

How long does it take for funds to be transferred from my East West Bank account to another financial institution?

Can I transfer money internationally with East West Bank?

What fees are charged for transferring funds from my account?

How do I request a debit card?

How long will it take to receive my debit card?

How do I activate my debit card?

What is a Certificate of Deposit (CD)?

Are there any fees and service charges are associated with my CD account?

What happens when a CD I opened in the mobile app matures?

What is a secured credit card and how does it build credit?

What are the requirements to apply for a Secured Credit Card?

How long does it take to receive my Secured Credit Card?

What is Bill Pay?

Who can I make payments to using Bill Pay?

How will payments be made after the Bill Pay cutoff time be handled?

Can I apply for a U.S. mortgage if I don't live in the U.S.?

What’s Alipay Transfer?

How long will it take for my Alipay recipient to receive the funds?

How much is the fee for sending an Alipay transfer?

Can I still access my mobile and online banking account information after closure?

How do I close my East West Bank account?

How much time do I have to fund my e-Checking account before it is automatically closed?

What is an early withdrawal penalty?

Can I apply for a U.S. mortgage if I live in China?

What is the maximum single payment amount I can send to a payee?